Update: Race Technician role has been filled!
Less than a month from our last race, we are already gearing up for the start of the 2023 racing season which starts January at Sebring International Raceways. To make it all happen, our team needs to grow so we’re hiring!
We are currently hiring for the following positions. All full time positions have a 90-day probationary period of which after passing that period, team members receive the following benefits:
- Full medical, vision and dental benefits through Kaiser Permanente.
- Paid time off that scales as tenure grows with the company.
- 6 Paid Federal Holidays Per Year.
- 1 week of paid sick time off.
- After hour access to the full race workshop.
- Employee discounted pricing on parts and services.
- Play race cars, with your “office” at a race track… for a living – that’s right!
- Work with one of the PNW’s premier and growing racing operations.
Please email resumes to: raceronrails@gmail.com, attention Memo Calderon and Gama Aguilar
NOTE: Must include the subject line: “Let’s go racing 2023!”
Why? Attention to detail matters.
One Full Time Experienced Race Car Technician (Status: Filled)
This is a professional level position that requires an extensive understanding of complete vehicle systems and the ability to diagnose and correctly repair any malfunction or failure while working in a high pressure and time sensitive situation, keeping safety at the forefront of all work.
The ideal candidate will have a professional, forward thinking and positive approach to executing race car and high-performance track car repairs, maintenance, upgrades, be available for at least most local PNW race weekends and travel to at least half of the fly away races across the United States (~7-10 in total per year). A clear communicator, positive/can-do attitude with focus on quality of work carried out and excellence in customer service.
Key responsibilities will include:
- Carry out preparation of race vehicles to the highest quality standard at the Racer on Rails workshop
- Professional presentation of yourself and race cars both mechanically & aesthetically at events
- Support customers at track events including track days, testing and race weekends.
- Strong sense of customer service and professionalism representing Racer on Rails at all times.
- Partner with the team on duties across the shop such as cleaning, organizing, servicing and maintaining equipment.
Key Skills:
- Experienced mechanic including service, repairs, rebuilds and chassis dynamics (minimum 2 years mechanic experience).
- Great communicator and customer service.
- Hands on approach and hard work ethic.
- Presentable with attention to detail who takes pride in their work.
- Team player with a passion for motorsport.
- Experience with BMW E30/E46 chassis, M235iR/M240, M2CS, Porsche GT4, Porsche GT3 Cup and any specific mid to high level amateur and pro level race car experience is a big plus.
- Fabrication skills not required but also a big plus.
Technical Requirements:
- Minimum of 5 years’ experience in the automotive field (other fields will be considered; i.e. aviation)
- Provide your own tools.
- Valid driver’s license.
- Advanced knowledge of electrical, mechanical and hydraulic systems.
- Work locally and/or travel for race weekends.
- Ability to work foremost as a team member and independently.
One Full Time Service Advisor (Status: Filled)
Update: Service Advisor role has been filled!
The ideal candidate will have a professional, forward thinking and positive approach to helping the Racer on Rails team execute race car and high-performance track car repairs, maintenance, upgrades and track support. A clear communicator and can-do attitude with focus on quality of work carried out and excellence in customer service. Service Advisors are the primary face of the company to most existing and prospective customers and the lead project manager for all work.
Key responsibilities will include:
- Be the primary interface for all of our main contact entry points; answering the phone, emails and social media comments/outreach – return all messages from customers within 1 hour or less.
- Manage the overall production schedule within our chosen work management/CRM system (Shopmonkey).
- Accountability for the quality and accuracy of each RO in Shopmonkey before they go out to a customer (e.g. Estimate w/deposit request, updates to RO as parts are ordered/requirements change, ensuring approval on an RO before work starts, details for parts and labor items, on-time invoicing and collection).
- Leading daily standup to drive clarity of goals, daily tasks, required parts or any other blockers for team members to execute against their work.
- Ensuring each work order has 100% accuracy on costs, taxes, supplies and EPA fees.
- Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
- Ensuring that all parts are ordered within 24-48 hours after parts deposits are made by a customer.
- Partnering with the Motorsports Director to ensure arrive and drive customers who are participating in planned race weekends and test days, have their cars in the production schedule so they are prepared and ready to hit the track.
- Ensuring accurate tracking and management of parts inventory.
Key Skills:
- Positive attitude at all times – with customers, partners and internal team members.
- Great communicator and customer service.
- Hands on approach and hard work ethic.
- Presentable with attention to detail who takes pride in their work.
- Team player with a passion for motorsport.
- Effectively handle multiple priorities, organize workload, and meet deadlines.
- Willingness to travel for fly-away races 5-10x per year.
Technical Requirements:
- High school diploma or equivalent required.
- Valid driver’s license.
- Minimum of 2 years’ experience as a Service Advisor in the automotive field.
- Great communicator and customer service.
- Hands on approach and hard work ethic.
- Experience with BMW E30/E46 chassis, M235iR/M240, M2CS, Porsche GT4, Porsche GT3 Cup and any specific mid to high level amateur and pro level race car experience is a big plus.